Switching currencies on and off in the Configuration Portal
The Currencies configuration page in the Configuration Portal is for changes made by hand. It is also the only place to switch a currency on for a group of stores and to choose the default currency. When a company's ERP system manages currencies, it uses the Currency API instead, and the page shows what it has set.
The page always works on one level at a time: the whole company, one group or one store. Read Which currencies a store takes first if you are not sure which level to pick.
Switching a currency on
The example switches USD on for Store Bergen.
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Press Browse, and pick where the currency should apply: the whole company, a group or one store.
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Press Create new. Your currencies lists what the level you picked already takes, including what it gets from above.
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Pick the currency, leave Default currency on No, and press Save. Set Default currency to Yes only if this is to be the main currency for this level. See Choosing the default currency.
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The page says Configuration successfully saved, and the currency is listed under Your currencies. Every store below this level now takes it too.
Switching a currency off
The example switches USD off for Store Bergen, where it was switched on.
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Press Browse, and pick the level where the currency was switched on, as in step 1 above.
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In Your currencies, press the bin under Actions on the currency's row.
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Press Delete. No, keep it closes the dialog without changing anything.
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The page says Configuration successfully saved, and the currency is gone from Your currencies. The stores below this level stop taking it.
⚠ Switch a currency off at the level where it was switched on. The stores below then stop taking it. See Switching a currency off.
Choosing the default currency
- Press Browse and pick the level: the whole company, a group or a store.
- In Your currencies, press the pencil under Actions on the currency that should be the default.
- In Update currency configuration, set Default currency to Yes, and press Save.
Only one currency in a list can be the default. To move the default to another currency, first set the current one to No, then set the new one to Yes.
If something does not work
| You see | What it means |
|---|---|
| Your current user role does not allow this action. | Your user is not allowed to change currencies. Ask your administrator for access. |
| Configuration is only supported till the … level. Please select a different hierarchy level. | You picked something below a store, such as a till. Currencies are set for the whole company, a group or a store. |
| Failed to save the configuration | The change was not saved. If you marked a second currency as the default, set the current default to No first. |